Industry-leading experience in Customer Service, leading teams of up to 50 people, and 24/7 global coverage. Experienced not just in people management, but in handling everything from complex Technical Issues, QA Testing, Transactions, Trust & Safety, Community Management, Negotiations, and Legal Compliance, among others. Experience working cross-functionally with QA, Engineering, CM, Prod, Infosec, Legal, Marketing, Bizdev, and much more.